What's the difference between staff augmentation, managed teams, and outcome-based services?

With staff augmentation, you direct the work while The Functionary handles recruiting, HR, payroll, and employee support. Managed teams add QA, training, reporting, and delivery oversight. Outcome-based services go further, with The Functionary responsible for delivery against agreed service levels.

How involved is our team in choosing the person?

Your team reviews the shortlist, interviews candidates, and gives feedback before selection. Nobody starts without your approval.

Who manages the person day to day?

In a staff augmentation arrangement, you do. The Functionary provides HR, payroll, and employee support, and an account contact stays on for escalations. If you'd rather we handle management, a managed team is the next step.

Do you offer nearshore and offshore talent?

Both, plus blended options. The right mix depends on the role, the working hours your team needs, and budget.

Nearshore Staff Augmentation

98%

Client retention

97%

SLA delivery across active programs

1,600+

Global team members

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BENEFITS

Why Clients Choose The Functionary for Staff Augmentation

Staff augmentation is easy to find. What's hard to find is a partner who screens for the real job, keeps you in the selection, handles the details after the offer, and stays accountable once the person is on your team. That's the part clients come to us for.

The Right Talent

Candidates matched to the job and the work culture.

Accelerated Recruiting

Talent sourced in as little as 48 hours.

Seamless Onboarding

We handle onboarding so you can focus on work priorities.

AI ASSISTED HIRING

Find People Who Can Do the Job, Not Just Look Good on Paper

We start with the role, not a talent pool. Your requirements become a shortlist of candidates checked for role-specific skills, communication, working-hours alignment, and the ability to work inside your systems. Candidates can be screened through Right Hire, our AI-assisted structured interview platform, and presented with interview output and scorecards your team can review.

Right Hire is also how we hire for ourselves. After moving structured screening earlier in our own technical hiring, cycle time dropped from 38 days to 13 and offer acceptance doubled from 18% to 40%.

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SERVICE DELIVERY OPTIONS

Start With One Role and Grow from There

Some clients need one engineer or one accountant. Others need a team with management around it or want to hand off a defined function. We build around the work and adjust as it changes.

Staff Augmentation

We find the right people. You direct the work.

Source and screen technical, support, finance, and operations talent through our global recruiting network. The Functionary handles recruiting, HR, payroll, and employee support.

Managed Teams

Dedicated people with management and support around them.

Your team works inside your systems and processes while The Functionary adds QA, training, reporting, and delivery oversight.

Outcome-Based Services

You define the service. We take responsibility for delivery.

Hand off a defined function such as L1 support, ticket triage, AP processing, or after-hours coverage with agreed service levels and reporting.

Focus on Your Team While We Handle HR and Payroll

Once you've selected the right person, they work directly with your team, inside your systems and under your direction. We handle payroll, HR, and employee support, with regular check-ins and a dedicated contact if any issues arise or your staffing needs change.

GLOBAL SUPPORT

The Right Delivery Mix for the Role

Choose nearshore, offshore, or blended delivery based on the work, the working hours, collaboration needs, and budget. If a nearshore budget is tight, we can look at offshore candidates who still work your business hours.